Terms and Conditions

The owner of VoyagesbyVilly blog is an independent Travel Agent in partnership with the host online travel agency TicketSeller.

Booking and Confirmation

      By booking online, by telephone or by email, the customer orders VoyagesbyVilly to mediate the provision of the relevant service. In the event of any changes or cancellations from the Provider, VoyagesbyVilly is not responsible and undertakes to inform the Client as soon as possible and to mediate between them and the Provider.

When the client orders a reservation, he / she also complies with its regulations. In case the user does not comply with the terms, VoyagesbyVilly is not obliged to continue to perform booking commands.

      In case of booking the user will receive confirmation via e-mail and is obliged to immediately check the correctness of the information to correct any errors. In the case of ticket / hotel reservations, the customer’s name must correspond to that of his / her identity or passport. Delayed reporting of errors can lead to an inability to correct them, which will not be borne by the agency.

Prices and Payment Methods

     Rates and fees for cancellations and changes are set by the travel service provider, and TicketSeller fees are included in the total price of the service offered.

     To pay for reservations, you can pay either by credit / debit card debit in a secure environment or by bank transfer.

Shipment Of Tickets And Travel Documents

   Airline tickets are sent to the user electronically via email. For other services, vouchers or other information documents are sent electronically.

    The customer also has the responsibility to bring travel documents necessary and valid during their journey.

Cancellations – Returns

     The ability to change or cancel an airline ticket, a trip or other product or service, and the conditions governing such change or cancellation, are set by the provider and Voyages by Villy cannot interfere with them.

      Costs that may arise in the event of a change or cancellation of a travel service, as determined by the terms of the respective provider, shall be borne exclusively by the customer.

      In case the user decides not to use any part of his ticket, he/she is obliged to inform about this change so that the provider is informed accordingly. It is noted that each airline has its own regulations and it is up to them whether they will accept the change and whether there will be any charges. For example, if the holder of a return ticket does not use the first leg of the ticket and is judged by the non-show airline, it may be possible to cancel his/her return ticket or to allow the rest of the ticket to be used at some cost.

      The reservation does not oblige the customer to purchase the service and can be cancelled without charge. Once a ticket is purchased or paid for, a change or cancellation may result. Charges are set by each provider and are the same for all customers. In case of change or cancellation at fault of the provider there are no charges. Voyages by Villy service charges are reported from the host agency.

     The content of this site is solely owned by VoyagesbyVilly is prohibited by third parties, in any way or for any purpose. VoyagesbyVilly also reserves the right to modify and update the terms of the Terms at any time without notice to users.

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